At E & V Energy, we get calls daily from customers asking us if we charge fees. The answer is we don’t. As they call around for fuel prices to heat their home or cook, or for on or off-road fuels for their farms and businesses, they usually ask for the price per gallon, not realizing that many companies charge fees and surcharges, delivery fees, tank inspection fees and more. At E & V Energy, you only pay for the fuel you buy; there are no fees or contracts.
We haven’t charged fees since 1913. Recently, we asked our owner why he still maintains our No Fee Guarantee policy even when it has become common practice for fuel companies to charge fees.
He said, “We’re a locally owned and operated family business, and we appreciate our loyal customers. I wouldn’t like to be charged fees, so we don’t charge fees for our customers. Besides, those practices would not honor our #1 Core Value, which is to build relationships with honesty and loyalty.”
Check your fuel bill if you’re not an E & V Energy customer! Here are some of the fees you may encounter and a description of what they are, and what they’re not: